Accurate Data Networks, Inc. currently has Network Engineer positions available.

Company Background

Accurate Data Networks, Inc is a full-service Systems Integration company based in Los Angeles, specializing in the design, implementation, installation, and management of network infrastructure including Internet and inter-office connectivity. Our focus is to engage our clients with outsourcing of their entire IT functions with heavy emphasis on taking care of their system platforms including hardware, O.S., off-the-shelf business applications. We are a very partner-centric company allowing us to provide solutions under one roof. We promote our business as an extension of our clients' business by becoming their "virtual IT department". Since we are a solutions provider, we bundle our technical consulting services with hardware and sales, which include servers, routers, firewalls, OS, and applications, etc.

Our market concentration is primarily L.A. County and Orange County with companies with 10 to 250 users. We serve multiple industries having high familiarity with law firms, accounting firms, entertainment, manufacturers and health companies.

Responsibilities

The Network Engineer ("NE") is focused on configuring workstations and confirming network connectivity with our clients. The NE is responsible for assisting various clients (companies) with network installations, network support, management and maintenance by configuring servers, routers, firewalls and switches to ensure Internet and inter-office connectivity. Also, perform support administration such as data backups, restores; virus data file updates, as well as troubleshooting configuration problems during daily operations. Excellent customer skills are needed for heavy client interaction in various positions.

Network Engineers are focused on delivering network implementation, support, and excellent customer interaction with our clients. The NE is responsible for installing, configuring and documenting network operating systems on servers, determining client/server applications, configurations, and directing other technical professions. Network Engineers also provide quality service support along with technical assistance in hardware/software/connectivity to external clients. This job requires design, implementation, support, and maintenance at client-sites.

Minimum Requirements: An MCSE (NT4 or preferably 2000), CNE Certification along with 3-5 years industry related field experience. Mostly focused on Microsoft solutions.

- Strong interpersonal and time management skills
- Provide leadership and technical advice to customers, engineers, and other service employees
- Maintain technical competence by keeping abreast of technology and technological developments, practices and procedures.
- Proficient in installation and administration of Windows NT/2000, MS Exchange, Citrix, Linux
- Working knowledge of major manufactured system designs, along with advanced repair skills for major manufacturer systems. Will be involved in configuring high-end file servers with RAID 5
- Advanced knowledge of network/server operating systems
- Administration of enterprise e-mail application including database maintenance & repair
- Solid understanding of Internet security, Firewalls, IP schematics, Wins/DNS/DHCP
- Solid understanding of TCP/IP. Will be working with various ISPs to install and implement Internet access through DSL and/or leased lines connections
- Candidate will be involved in implementing VPN connections and WAN connectivity.
- Verbal and written communication skills
- Excellent customer service skills
- MS Office, MS Internet Explorer, Netscape, MS Outlook, Corel Office Suite
- Windows 95/98/ME/NT/2000/XP troubleshooting and configuration
- Configuration of standard POP3/IMAP4 and SMTP clients including Netscape, Eudora, Outlook Express and Outlook
- Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences
- Solid understanding of and ability to install, configure and test workstation hardware including video cards, modems, NICs, sound cards, hard drives, tape drives and other devices
- Solid understanding of and ability to configure TCP/IP and troubleshooting Internet connectivity
- Understanding of what bridges, routers, and switches do and how to use them

Other Considerations

Critical skills and work habits include staying apprised of technological developments, quality control, productivity, interpersonal communication, customer service, and responding with urgency to customer requests.

Key considerations include:

Level of Maturity
- Ability and willingness to recognize when it is necessary to ask for technical expertise from others
- Takes ownership of tasks and follows through to ensure a smooth transition in hand offs
- Takes personal interest in, and responsibility for, quality of work they perform or are associated with
- Ability to pay close attention to detail while performing technically detailed tasks - Ability to deal effectively with stressful situations
- Some evening and weekend hours are necessary

Learning Ability
- Ability to quickly learn the basics of any Windows desktop application not already known to them, through the use of self-study materials
- Ability to share easy-to-understand technical explanations about their own areas of expertise to others and a willingness to contribute to troubleshooting dialog with other Consultants Communication
- Adequate combination of product knowledge and technical knowledge that makes it possible to determine what may or may not be achieved
- Ability to articulate technical information clearly to non-technical people
- Ability to communicate internal and external difficulties effectively and to propose solutions in a constructive manner
- Excellent communication and innovative problem resolution skills are necessary, as computer consultants and other internal resources are frequently unavailable to meet as a group during normal business hours

Motivations
- Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution
- Enjoys sharing information and working on a team
- Is motivated by the opportunity to learn new technology and is willing to invest personal time to study

Accurate Data Networks, Inc. offers an excellent salary and benefits package. If you're eager to explore new challenges while building your career and earning great rewards, send your resume including salary requirements and history to
hr@accuratecomputers.com